
Keep warm on early race mornings and chilly days with the On The Edge Events Woollen Beanie. Featuring our embroidered logo, it is a practical addition to your trackside kit and everyday winter gear.
On The Edge Events Woollen Beanie
Select your preferred size or colour from the available options before adding this item to your cart. Check your selection, quantity and delivery details before paying. For help with sizing or product details, email andrew@ontheedgeevents.com.au before ordering. Follow the product care instructions provided.
To arrange a return, email andrew@ontheedgeevents.com.au with your order number and reason for returning the item. For change-of-mind or sizing returns, contact us within 30 days of delivery and keep the item unused, unwashed and with its original tags attached. We’ll provide the return address and instructions; customers cover postage for change-of-mind returns. For faulty, damaged or incorrect items, please describe the issue and include photos where possible so we can help.
On The Edge Events — Merchandise Returns Policy
Change of mind and sizing
We accept returns requested within 30 days of delivery for unused, unworn and unwashed merchandise with original tags attached. Please provide proof of purchase. Eligible items can be refunded or exchanged, subject to stock availability.Return postage
Customers pay return postage for change-of-mind and sizing returns, and original delivery charges are not refunded for these returns. Please contact us before posting so we can provide the correct address. We recommend keeping your postage receipt and tracking details.Faulty, damaged or incorrect items
Please contact us if your order arrives damaged, contains an incorrect item or develops a fault. We will assess the issue and provide the remedy required under Australian Consumer Law. For a major failure, you may choose a refund or replacement. We will cover reasonable return postage costs for confirmed faulty, damaged or incorrectly supplied items.Refunds
Refunds will be made to the original payment method unless otherwise agreed. We will confirm the outcome after assessing your return.Your consumer rights
The 30-day window and unused-condition requirements apply only to change-of-mind returns. They do not limit your rights under Australian Consumer Law.Scope
This policy covers merchandise purchases. Event entries, camping and shuttle bookings are covered by their applicable booking terms, without limiting your consumer rights.Merchandise Shipping & Delivery
Australian delivery
Parcel Post starts from AU$10. Express Post starts from AU$12.50. Available delivery options and the final shipping charge are displayed at checkout before payment. Free Parcel Post is available on eligible merchandise orders over AU$80; Express Post remains a paid option.Delivery estimates
Our current checkout estimates are 3–6 business days for Parcel Post and 1–3 business days for Express Post after dispatch. These are estimates, not guaranteed arrival dates, and exclude order preparation time. Delivery can take longer for regional or remote addresses and during disruptions. If you need an item by a particular date, contact us before ordering.Delivery details and enquiries
Please check your delivery address and email address before paying. For delivery enquiries or an address correction, email andrew@ontheedgeevents.com.au with your order number as soon as possible.International enquiries
Please contact us before ordering for delivery outside Australia so we can confirm availability and postage costs.This information applies to merchandise purchases. Event entries, camping and shuttle bookings follow their applicable booking arrangements. Nothing in this information limits your rights under Australian Consumer Law.
